FAQ

Frequently asked questions

General

We offer flexible subscription plans, including monthly and annual options, to suit your needs. Each plan grants you access to our fitness and wellness platform, along with personalized programs and resources. Visit our pricing page for more details on available plans.

We accept major credit cards, including Visa, Mastercard, and American Express. Other payment options may also be available depending on your location. All transactions are securely processed to ensure your safety.

You can cancel your subscription at any time through your account settings. Cancellation takes effect at the end of your current billing cycle, and no refunds are issued for the unused portion of the subscription. If you need assistance, our support team is happy to help.

We use your personal data to provide services, improve your experience, and communicate any promotions or updates. We take data protection seriously and employ measures such as encryption and secure servers. For more details, please review our Privacy Policy.

Absolutely! We prioritize your privacy and use encryption and secure servers to protect your data. While no system is completely immune to risks, we always strive to keep your information as safe as possible.

Yes, our platform is designed to be inclusive and accessible to all users. However, certain third-party tools or content might not fully comply with accessibility standards. We are continually working to improve accessibility to meet everyone’s needs.

Yes, we use cookies and tracking technologies to personalize your experience, understand how you use our platform, and provide relevant recommendations. You can manage your cookie preferences through your browser settings.

Our support team is here to help! You can reach us by:

Email: support@fittechcorp.com

Phone: 1-800-XXX-XXXX

We strive to respond to all inquiries as quickly as possible.

No worries! Simply click on the “Forgot Password” link on the login page and follow the instructions to reset your password. If you encounter any issues, please contact our support team for assistance.

Refunds are considered under specific circumstances, such as accidental charges or issues with our service. Please refer to our Refund Policy for full details or contact customer support to submit a refund request.